Terms & Conditions

Return Policy

*You can return any item for a refund within 14 days of receiving your original order.

*  You can exchange your item within 14 days of receiving your original order, as long as the price of both items is the same as the price at which you bought the original product.

* If the item you want is a different price to the price at which you bought the original product, then you'll need to return the unwanted item for a refund and place a new order.

*  All goods will be inspected on return.

*  The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!

*  We are not responsible for any items that are returned to us by mistake.

*  Returned items should include all tags and be in the same new, unworn condition you received it. Please note, returned orders must be with no alterations, stains, odors, holes etc.

* Items, returned in different than original condition we sent them, are not subject for refund.

*  We recommend you obtain a proof of postage.

 

Terms & Conditions

Please allow us a couple days to handle and ship your order.
Estimated delivery date via standard shipping to EU, US and Canada about 2-4 weeks.
Estimated delivery date via standard shipping to Australia and New Zealand about 2-6 weeks.
If you need an order sooner, please contact us for expedited shipping quotes.

In accordance with buyer/seller protection, we ship to address, shown on your order page. Please double check shipping address you provide us. We are not responsible for the packages shipped to non deliverable addresses and won't refund shipping fees if the package was returned to us marked "unclaimed" or "non deliverable as addressed". 

There are several ways to place an order for bridesmaids dresses. You are welcome to place one order including all the dresses and get shipping discount or place separate orders for each dress.
Please note, if you prefer to place separate orders for bridesmaids dresses, send us a message with a name of the bride and how many dresses in total you'll need for that wedding. This will help us to understand that we have to ship all the dresses made of the same fabric bolt. This is to avoid color difference, that may occur if the dresses are made of different fabric bolts.